Skip to main content

Salesforce Data Quality Dashboard: Metrics That Matter

What a Salesforce data quality dashboard should track: the Data Quality Score, dimension breakdowns, field health, trends, and PII exposure.

A data quality dashboard turns dozens of scattered checks into a single view you can monitor at a glance. In Salesforce, the right dashboard tells you — in seconds — how trustworthy your data is, where the problems concentrate, and whether things are getting better or worse. This guide covers the metrics that matter and how to read them.

What a Data Quality Dashboard Is For

A dashboard answers three questions on a recurring basis:

  • Can I trust this data today? A single headline number for an at-a-glance read.
  • Where are the problems? A breakdown that turns the headline into specific, ownable tasks.
  • Are we improving? A trend that shows whether your fixes are working and catches new issues early.

If a dashboard cannot answer all three, it is a report, not a monitoring tool.

The Metrics That Matter

A useful Salesforce data quality dashboard tracks a small set of complementary metrics rather than a wall of numbers:

MetricWhat it tells youWhy it matters
Data Quality ScoreA single weighted 0–100 figure across all dimensionsThe headline. One number leaders can track over time.
Dimension breakdownScore per dimension (completeness, validity, uniqueness, consistency, timeliness)Shows what kind of problem dominates
Field healthPass/fail rate per fieldShows where exactly the problem lives — the actionable layer
Trend over timeThe score across successive scansShows whether you are improving and surfaces new issues fast
PII exposureRecords and fields containing sensitive dataCritical before any Agentforce or AI project
Worst offendersThe objects and fields driving the most failuresTells you where to start

Together these move you from “how healthy is the data?” down to “which field, on which object, do we fix first?” in three clicks.

How to Read the Dashboard

Read it top-down, from headline to action:

  1. Headline. Glance at the Data Quality Score. Up from last scan? Down? Flat?
  2. Dimension. Open the dimension breakdown to see which type of problem is pulling the score down — a completeness problem and a uniqueness problem call for very different fixes.
  3. Field. Drill into the weakest dimension’s field health to find the specific fields driving failures. This is the layer someone can own and fix.
  4. Trend. Check the trend line. A sudden dip usually means a new integration or process started writing bad data — catch it here, not in a broken report three months from now.

A single measurement is obsolete the day after you take it, because Salesforce data changes constantly. The real value of a dashboard is the trend. A score of 82 means little on its own; 82 and falling for three weeks is an alarm, while 82 and climbing is proof your program works. Scheduled scans are what turn a one-time audit into a trend you can manage — and what let you set a target and watch the line move toward it.

What “Good” Looks Like

There is no universal passing score; it depends on how the data is used. A practical way to set targets is to tier them by stakes:

DataTarget
Regulatory / compliance fields99%+
Customer-facing and revenue data95%+
Operational data85%+
Historical / archival data70%+

Set the target per dimension and per object, then let the dashboard tell you how far each one has to go.

Building It in DQS

Data Quality Sense provides this dashboard inside Salesforce through Insight Studio. After you run a scan from the Definition Builder, Insight Studio shows the weighted Data Quality Score, the per-dimension breakdown, field health, and the trend across scans — plus PII exposure for AI-readiness work. Because scans run natively and on a schedule, the dashboard always reflects live data in your org, with no exports and no external pipeline to maintain.

Next Steps